1. Who we are
Even Better Training Ltd trading as Even Better Training (“we”, “us”). Contact: hello@evenbettertraining.co.uk. Company particulars: see Company information.
2. The service
We provide online training content, progress tracking, assessments, and completion certificates for individuals and organisations. Features may be rolled out in phases. Marketing descriptions of future features are not contractual commitments until offered at checkout or in a signed order.
3. Accounts and eligibility
- You must provide accurate registration details and keep login credentials confidential.
- You are responsible for activity under your account.
- Accounts are intended for adult learners and authorised employer users (typically 18+).
- We may suspend or close accounts that breach these terms, threaten security, or misuse content.
- Employer administrators must have authority to invite employees and process their learning data.
4. Courses, CPD, and certificates
- Course pages state indicative CPD hours and points. See /cpd-certificates for full guidance.
- Unless expressly stated, certificates are professional completion records — not Ofqual-regulated qualifications, RQF awards, or licences to practise.
- “Skills for Care Aligned” describes topic alignment only; it is not Care Certificate award or Skills for Care endorsement.
- You must not misrepresent a completion certificate as a regulated qualification or competence to deliver regulated care without employer assessment.
5. Fees, subscriptions, and taxes
Prices are shown in GBP. VAT treatment will be confirmed with a UK tax professional before paid launch and displayed at checkout. Subscriptions renew as described at purchase until cancelled. See Refunds & cancellations.
6. Acceptable use
- Do not share paid accounts, scrape content, reverse-engineer the platform, or upload malware.
- Do not upload unlawful, discriminatory, or confidential third-party personal data without a lawful basis.
- Do not use the platform to issue misleading training claims to employers or regulators.
- Respect intellectual property in course materials, branding, and SCORM packages.
7. Intellectual property
Platform software, branding, and original content remain owned by us or our licensors. Enrolment grants a limited, non-transferable licence to access purchased or assigned content for your own learning (or your organisation’s authorised employees) during the access period.
8. Availability and changes
We aim for reliable availability but do not guarantee uninterrupted access. We may update courses, features, or these terms. Continued use after notice of material term changes constitutes acceptance where permitted by law; for consumers, statutory rights are unaffected.
9. Liability
Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or other liability that cannot be limited under English law. For consumer users, your statutory rights under the Consumer Rights Act 2015 remain. Subject to that, we are not liable for indirect or consequential loss, or for decisions made solely on the basis of a completion certificate without appropriate workplace assessment.
10. Governing law
These terms are governed by the laws of England and Wales. Courts of England and Wales have jurisdiction, without prejudice to mandatory consumer protections that apply if you live elsewhere in the UK.
11. Contact
Questions: hello@evenbettertraining.co.uk. Support: support@evenbettertraining.co.uk.
Seek legal review: This page is UK-oriented platform copy for Even Better Training Ltd. Have a qualified UK solicitor (and, for privacy, a data-protection adviser) review and approve all legal, cookie, checkout, and certificate wording before production launch or paid enrolments.